What You Can Do to Make the Online Helpline Safer

There are certain steps you should consider to ensure confidentiality and safety.  These steps are particularly important if the person abusing you has access to your computer.

If you think that your computer may not be safe, or that someone may try to see what sites you’ve visited, please find a safer computer.

If you think that your computer may not be safe, or that someone may try to see what sites you’ve visited, please find a safer computer (such as one at a library or friend’s house, or your smartphone) or call Safe Helpline at 877-995-5247.  The phone number is the same inside the U.S. or via the Defense Switched Network (DSN).

After your session, it is important that you wipe your tracks from your website history; doing this can prevent someone from seeing what sites you have visited. Some perpetrators use different types of programs that can be installed on a computer to monitor websites visited, keystrokes, etc. If you think that someone may be using this software on your computer, it is important to find a safer computer or use a telephone instead.

IMPORTANT NOTE: If you suspect that someone may be tracking your computer usage, please think carefully about whether or not you want to complete these privacy steps. If someone is tracking your computer usage, they may grow suspicious if all records of internet activity disappear.

Please note that the owner of any computer on which you access the Online Helpline (including the Department of Defense, if applicable) may have the right to access computers that it owns or has provided. We do not control the privacy policies of others (including the Department of Defense).

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