Safe Helpline provides support to those affected by sexual assault in the Department of Defense Community (DoD), which includes survivors in Military Correctional Facilities (MCFs). The DoD has designated the Safe Helpline as the hotline for inmates at all MCFs to receive confidential crisis intervention and referrals to support services or want to make a report, as required by the Prison Rape Elimination Act. During the first few days in a facility, all inmates within an MCF learn about the support Safe Helpline provides, the different types of reporting and how to access the Telephone Helpline.
The Prison Rape Elimination Act (PREA) is a federal law that puts in place legal requirements for the prevention, detection, and response to sexual abuse and sexual harassment of inmates. PREA requires Military Departments to fully investigate all incidents of sexual abuse and sexual harassment in MCFs, so Restricted Reporting is not an option available to inmates. However, PREA requires that a process be in place for reports to be made anonymously or through a third-party (not the survivor), which are required to be investigated based on the information provided.
Under PREA, the Department of Defense (DoD) makes sure the following happens:
The Safe Helpline Telephone Helpline is available to inmates as a resource that will not be monitored or recorded by the MCF. Safe Helpline provides survivors, their friends and family, and others with confidential crisis intervention services and can connect inmates with the following responders:
Safe Helpline staff are trained to support every user contacting Safe Helpline through the crisis intervention model. Here’s how Safe Helpline staff will support a user:
In addition, Safe Helpline can help inmates make Unrestricted or Anonymous reports of sexual assault. Inmates can be transferred to a SARC to complete an Unrestricted report, or Safe Helpline staff themselves can help facilitate either an Unrestricted report or an Anonymous report.
Please note that since all reports of sexual abuse or sexual harassment in MCFs must be investigated, Restricted Reporting is not an available option.
If an inmate contacts Safe Helpline and requests to make an Unrestricted Report, a staff member will offer to do a warm hand-off to a SARC or to facilitate the report through the Safe Helpline if the individual would prefer to not contact the SARC. In both instances, Safe Helpline staff will document as much information as the individual chooses to provide and then submit the report via the DoD Sexual Assault Prevention and Response Office (SAPRO).
An inmate can call Safe Helpline to make an Anonymous Report, as well. Survivors and third parties (friends or family members) may anonymously report an incident without sharing their identity. Anonymous reports from inmates or third-parties should not include identifying information, such as name or registration number, but must include at least the MCF name and location, and as much detail regarding the incident and perpetrator as the individual is willing to provide. Safe Helpline staff will document this information and then submit the report via the DoD Sexual Assault Prevention and Response Office (SAPRO).
PREA allows for third parties (someone other than the survivor) to either make an Unrestricted Report or an Anonymous Report when they are aware of sexual abuse or sexual harassment that has occurred at an MCF. Safe Helpline can provide information and support to these individuals as well.
PREA allows for third parties (not the survivor) to either make an Unrestricted Report or an Anonymous Report when they are aware of sexual abuse or sexual harassment that has occurred at an MCF.
The process for Unrestricted and Anonymous reporting by a third-party is the same as if the report was filed by the survivor.
FAQ
Please note that while an investigation is required for all known incidents, inmates do not have to cooperate with an investigation in order to receive medical, mental health, victim advocacy, and related support services.
National PREA Resource Center
The PREA Resource Center (PRC) provides assistance to inmates, their families, and stakeholders responsible for state and local correctional facilities. You can also find information on how to access a PREA Coordinator for your state here.
Just Detention International
Just Detention International is a health and human rights organization that seeks to end sexual abuse in all forms of detention. They provide legal and counseling resources for survivors and advocates. You can learn more about their work and how to get additional information here.
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